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POLICIES & FAQ'S

 

CANSKATE REFUNDS 

  • CANSkate Refund requests must be emailed to weyburnsc@gmail.com within 24 hours of the end of the 4th CANSkate class. There are no refunds for skaters withdrawing after that time period.
  • Pre-CANSkate refund requests must be emailed to weyburnsc@gmail.com within 24 hours of the end of the 2nd PRECANSkate class. There are no refunds for skaters withdrawing after that time period.
  • All refunds are pro-rated from the time of notification (24 hour notice required)
  • Pro-rated refunds for ice fees due to injury can be issued with the supply of a doctor’s note. 

BRIDGING AND STARSKATE REFUNDS

  • Refund requests must be submitted by email to weyburnsc@gmail.com
  • All refunds are pro-rated from time of notification and will be considered by the Board for skaters wishing to withdraw from the program.
  • The Skate Canada fee and Club Membership fee are non-refundable for any reason.
  • The Lotto Book fees are not refundable after the start of the season.
  • Pro-rated refunds for ice fees due to injury can be issued with the supply of a doctor’s note.

PAYMENT

Full payment is required at time of registration for all CanSkate and Pre-CanSkate sessions. Visa and Mastercard payments are accepted online. 

DECLINED PAYMENTS/NSF CHEQUES

There will be a $25 administration fee for NSF cheques and/or declined credit card transactions. In all cases of decline (NSF, declined credit, stopped payment, etc.) one additional attempt will be made by the club administration to receive payment. If payment continues to be declined the skater will be considered not in good standing with the club and will not be permitted to participate in any of the club activity, including regular skating sessions, until full payment has been made. If payment has not been made within 30 days from date of decline or NSF, the member shall be considered as having terminated their membership. No refunds will be provided for any partial monies paid and all privileges will be permanently revoked.

MISSED CLASSES

Participants are to attend all classes as scheduled for the program in which they are registered. In the event that a participant is unable to attend a scheduled class(es), make-up classes, refunds, or credits for the missed class(es) will not be provided.

The Weyburn Skating Club reserves the right to change or cancel any program for which there is insufficient paid registration. In the event of any program change or cancellation, the registrants will be offered a full or pro-rated refund, as appropriate.  Skaters must be registered at their appropriate assigned level. NO EXCEPTIONS!

In the event that a StarSkate participant is unable to attend a scheduled session:

  • The coaches must be contacted with the details 24 hours prior to the session
  • Coaches will not be required to reschedule any lessons missed during the session

EMERGENCY ICE CANCELLATIONS

Emergency ice cancellations are done by the city and are out of the control of the Weyburn Skating Club. The club will provide as much notice as possible if an emergency cancellation arises.  The Club will attempt to find replacement ice at a later date but if City scheduling does not allow for this, there will be no refund of ice fees.

COACH CANCELLATIONS (STARSKATE)

In emergency cases where our coaches are unable to be on the ice, skaters can use the scheduled ice time for practice but they must be supervised by a parent.  If you can not supervise your child, you can arrange for another parent to look after your skater however this must be arranged before the skaters take the ice.  You can not assume that a parent who is sitting in the lobby will automatically look after your child.

MAKE-UP SESSION POLICY (STARSKATE)

It is understandable that there will be times during the season where skaters will miss sessions due to other school or personal commitments.  There will be a posted list of sessions available for makeup ice.  Skaters can make up their ice time within one week of missing their session.  This does not include coaches’ time or a programmed lesson. It is the skater’s responsibility to schedule time with his or her coach. It is the responsibility of the skater to have given ample and enough warning to their coach so that their missing the lesson does not incur any cost to them from the coach.